1. SCOPE

The following terms and conditions apply to all orders placed through our online shop. Our online shop is aimed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor independent professional. An entrepreneur is a natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. CONTRACTUAL PARTIES, CONCLUSION OF CONTRACT, CORRECTION OPTIONS

The purchase contract is concluded with Stickmacher c/o Paczek. By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. You will receive a confirmation email immediately after submitting your order.

3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE

The language(s) available for concluding the contract are German. We save the contract text and send you the order details and our General Terms and Conditions in text form. You can view the contract text in our customer login.

4. DELIVERY CONDITIONS

Shipping costs may apply in addition to the stated product prices. Further details regarding applicable shipping costs can be found in the individual offers. We only ship by mail. Unfortunately, pickup of the goods is not possible.

5. PAYMENT

In our shop you can generally use the following payment methods:

credit card

During the ordering process, you enter your credit card details. Your card will be charged immediately after you place your order.

PayPal

To pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment order. The payment transaction will be processed by PayPal immediately after you place your order. Further information will be provided during the ordering process.

Sofort by Klarna

To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, verify your identity, and confirm the payment order. Your account will be debited immediately after you place your order. Further information will be provided during the ordering process.

Apple Pay

To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay feature, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed immediately after placing your order. Further information will be provided during the ordering process.

6. TRANSPORT DAMAGE

If goods are delivered with obvious transport damage, please report such defects to the delivery person as soon as possible and contact us immediately. Failure to file a complaint or contact us will have no consequences for your statutory rights and their enforcement, in particular your warranty rights. However, you will help us assert our own claims against the carrier or transport insurance.

7. WARRANTY AND GUARANTEES

7.1 LIABILITY FOR DEFECTS

The statutory liability for defects applies.

7.2 WARRANTIES AND CUSTOMER SERVICE

Information on any additional warranties that may apply and their exact terms and conditions can be found with the product and on specific information pages in the online store.

8. LIABILITY

We are always liable without limitation for claims based on damages caused by us, our legal representatives or vicarious agents

• in case of injury to life, body or health,

• in the event of intentional or grossly negligent breach of duty,

• in the case of guarantee promises, if agreed, or

• insofar as the scope of application of the Product Liability Act is open.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations), due to slight negligence on our part, our legal representatives, or our vicarious agents, liability is limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.

9. DISPUTE RESOLUTION

The European Commission provides a platform for online dispute resolution (ODR), which you here We are willing to participate in an out-of-court dispute resolution procedure before a consumer arbitration board.